Privacy Policy

Welcome to Propalyst ("we," "our," or "us"). Propalyst is a premium residential real estate portal designed to help homebuyers search and view verified properties with ease. Alongside property discovery, Propalyst offers a concierge service that supports buyers through the home-search process.

This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website or services, you agree to the terms of this Privacy Policy.

1. Introduction

Propalyst is a platform that simplifies premium home search by offering verified listings, transparent fees, and guided support. Users may be required to sign a Buyer's Agreement, which details the scope of services and the applicable fee structure.

2. Information We Collect

Personal Information

• Name, email address, phone number
• Buyer preferences and property interests
• Communication records with Propalyst advisors

Usage Data

• IP address, device information, browser type
• Pages visited, time spent, and interactions on our platform

Service Information

• Buyer's Agreement details
• Viewing requests and scheduling preferences

3. How We Use Your Information

• Provide and improve Propalyst services
• Assist with property searches and viewings
• Facilitate scheduling and communication with partner brokers from the RealBroker Network
• Respond to inquiries and offer concierge support
• Ensure compliance with signed Buyer's Agreements
• Meet legal and regulatory obligations

4. Sharing Your Information

We do not sell your personal data. We may share limited information with:

• Partner brokers within the RealBroker Network (only what is necessary)
• Trusted third-party service providers (e.g., hosting, analytics, scheduling tools)
• Law enforcement, when legally required

5. Cookies and Tracking

We use cookies and similar technologies to:

• Enable core site functionality
• Understand user behavior
• Improve platform performance

We use the following third-party tools. They may set their own cookies and receive information about your visit, such as pages viewed, device and browser details, approximate location and how you arrived on our site:

• Google Analytics, to understand how visitors use the site
• Google Ads and Meta (Facebook and Instagram), to measure and improve our advertising

When you send us an enquiry, we store how you reached us (for example, the ad or campaign you clicked) together with it, so we can tell which channels help buyers find us.

You can manage cookie preferences through your browser settings, or opt out of Google Analytics with Google's opt-out add-on.

6. Your Rights and Choices

• Access or correct your personal information
• Request deletion of your account or data
• Opt out of non-essential communications

To exercise these rights, email us at: privacy@propalyst.com

7. Data Security

We apply industry-standard security measures, including encryption and access controls, to protect your data. However, no online system can guarantee 100% security.

8. Third-Party Links

Our platform may contain links to external websites. We are not responsible for their privacy practices.

9. Children's Privacy

Propalyst is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the updated effective date.

11. Contact Us

• Email: privacy@propalyst.com
• Phone: +91 77000 33636
• Address: Propalyst Pvt Ltd, #82, 80 Feet Rd, KGE Layout, R.M.V. 2nd Stage, Bengaluru, Karnataka 560094